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  1. emerchantpay
  2. POS FAQ
  3. Transactions and payments

Transactions and payments

  • How do I set up my terminal?
  • Where can I see information about the chargeback I received?
  • How do I process a refund from my terminal?
  • I’ve received my terminal. Can I start using it right away?
  • How do Apple Pay and Google Pay work on my terminal?
  • Which cards and payment methods can I accept with my terminal?
  • How to take a chip card transaction on my terminal?
  • How do I take a magnetic stripe transaction on my terminal?
  • How can customers leave tips and gratuities through the card terminal?
  • How do I cancel or void a transaction on my terminal?
  • How do I start a transaction on my terminal?
  • What information is required for me to dispute a chargeback request from E-Comprocessing?
  • How do I process a refund from the virtual terminal?
  • How do I perform a Pay by Link transaction on the virtual terminal?
  • Why am I unable to perform a refund?
  • How do I add the tip functionality on my terminal?
  • How do I start accepting American Express (Amex) payments?
  • How do I take a payment over the phone (MOTO) on the virtual terminal?
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