Troubleshooting and error handling
- How do I check if the terminal software is up to date?
- How do I perform a soft or hard restart of my terminal?
- What does the error code on the terminal screen mean?
- Why is my terminal restarting on its own during the day?
- How can I perform a software update?
- Why isn´t my terminal connecting to Wi-Fi?
Transactions and payments
- How do I set up my terminal?
- Where can I see information about the chargeback I received?
- How do I process a refund from my terminal?
- I’ve received my terminal. Can I start using it right away?
- How do Apple Pay and Google Pay work on my terminal?
- Which cards and payment methods can I accept with my terminal?